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AAEP Webinar: Veterinary Teletriage in Equine Practice: Managing and Optimizing After-Hours and On-Call Services

Recorded On: 02/28/2024

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While more common in small animal practice, the use of a veterinarian teletriage service to answer after-hours client calls is emerging in equine emergency care.

Join Shadi J. Ireifej, DVM, DACVS, Chief Medical Officer for VetTriage, and moderator Rob Franklin, DVM, DACVIM, for an exploration of video telehealth and its application in equine practice through an external service provider.

Shadi Ireifej

VetTriage

Dr. Ireifej, DVM, DACVS, received his Doctor of Veterinary Medicine from Cornell in 2006 and went on to complete small animal surgical and medicine internships at Angel Animal Medical Center in Boston, Mass., and Long Island Veterinary Specialists in Plainview, N.Y.

In 2018, he joined TrueCare for pets in the Los Angeles area as Chief of Specialty, where he was instrumental in morphing the after-hours and weekend emergency hospital to a successful 24-7 emergency and multi-specialty veterinary hospital.

He currently serves as Chief Medical Officer for VetTriage, a company he founded in 2020 to deliver a novel and state-of-the-art means of reaching concerned pet owners and their ill pets worldwide.

Rob Franklin

Rob Franklin, DVM, DACVIM, is a partner at Fredericksburg Equine in Fredericksburg, Texas, as well as co-founder and mission coordinator at animal nutritional supplement company Fullbucket. In addition, he is a founding director of the Equitarian Initiative, and he established the ongoing Texas Equitarian Project in Guatemala in 2012.

Dr. Franklin received his veterinary degree from Texas A&M University in 1999. He established and/or led intensive care units at equine referral hospitals in Australia, Florida and Texas before opening a veterinary consulting and practice ownership firm in 2012. He has been affiliated with Fredericksburg Equine since 2018.

He currently serves on the AAEP board of directors as Immediate Past President. An active AAEP volunteer throughout his career, Dr. Franklin also is the past chair of the Wellness Committee and is the current (2024) board liaison to the Emergency Coverage Subcommittee. 

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Open to view video.  |  90 minutes
Open to view video.  |  90 minutes While more common in small animal practice, the use of a veterinarian teletriage service to answer after-hours client calls is emerging in equine emergency care. Join Shadi J. Ireifej, DVM, DACVS, Chief Medical Officer for VetTriage, and moderator Rob Franklin, DVM, DACVIM, for an exploration of video telehealth and its application in equine practice through an external service provider.
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Optimizing workflow after-hours and improving culture with veterinary telehealth
Open to download resource.
Open to download resource. Proceedings paper for the AAEP webinar "Veterinary Teletriage in Equine Practice: Managing and Optimizing After-Hours and On-Call Services."
You must register to access.
VetTriage Equine Flyer 2024
Open to download resource.
Open to download resource. Informational flyer for "Proceedings paper for the AAEP webinar "Veterinary Teletriage in Equine Practice: Managing and Optimizing After-Hours and On-Call Services."
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